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An ICS Success Story
A highly distributed and mission critical DoD joint services application was experiencing reliability and performance issues on an intermittent basis, resulting in prolonged and unreliable troubleshooting sessions.
- ICS Integrity change detection & management platform
- Full time Integrity staff engineer
- Reachback to ICS Virtual Team
ICS helped the customer deploy the Integrity solution and blueprint the application’s configuration through reverse engineering. Within weeks, the problem was discovered: out of band changes, unscheduled changes, and failed patches/updates were causing application instability. This information was used to drive a stronger configuration management process and drive development to work more closely with production during release management. Application performance and stability have improved.