Solutions for Enterprise-Wide Procurement
NASA SEWP VI
Mission-oriented technology services.
A streamlined acquisition path for Federal customers.
ICS Prime Contract Holder
Category C
80TECH26D1688
Multi-Award Government-Wide
Acquisition Contract (GWAC)
About the vehicle
ICS & NASA SEWP VI
NASA SEWP is a multi-award Government-Wide Acquisition Contract (GWAC) supporting Information Technology, Communications, and Audio-Visual (ITC/AV) solutions and services for Federal agencies and their authorized support contractors.
Integrated Computer Solutions (ICS), Inc. is a SEWP VI Category C contract holder for mission-oriented ITC/AV services. ICS supports software modernization, cybersecurity, cloud, networks, data analytics, engineering, and technology operations.
At a glance
Contract Information
- Contract Holder
- Integrated Computer Solutions (ICS), Inc.
- Contract Number
- 80TECH26D1688
- UEID
- E7SLFF8AJ4J3
- Category
- Category C
Mission-Oriented ITC/AV Services
- Contract Type
- Multi-Award GWAC
- SEWP Fee
- 0.34%
Included in quoted product and service prices; not a separate quote line item.
Your ICS points of contact
Program Management
Acquisition requirements
Fair Opportunity & Requests for Quotes
Fair Opportunity — FAR Part 16.505(b). Contractors must receive a fair opportunity to be considered for individual orders as required by FAR 16.505(b), unless an authorized exception applies. The ordering agency documents the applicable competition, exception, and selection decision in its acquisition file.
The NASA SEWP Quote Request Tool (QRT) supports requests for quotes and the Fair Opportunity process. Ordering officials should clearly define the requirement, evaluation criteria, response deadline, and applicable agency requirements.
Quoting under the SEWP contract
ICS may quote only offerings available on its SEWP contract for an RFQ or Market Research Request. Items not yet on contract may be included in an RFI market research response only when clearly identified as unavailable on contract and submitted for technology refreshment.
ICS must address the full RFQ requirement unless partial quotes are expressly permitted. Quotes state their validity period, and ICS honors orders submitted within that period. Responses through NASA SEWP follow the Contract Holder User Manual (CHUM).
Government information from SEWP contract holder resources is used only for responding to SEWP requirements and must not be shared to facilitate unsolicited proposals by non-contract holders.
Downloadable customer reference customer reference
ICS SEWP VI Ordering Guide
SEWP overview · scope · Fair Opportunity · quote preparation · ordering process · contact information · post-delivery support
Download and print for acquisition planning and order preparation.
NASA program office
How to Contact SEWP
- Customer Help Desk
- Monday–Friday
- 7:30 a.m.– 6:00 p.m. Eastern
How to Obtain a Quote & Place an Order
01 / DEFINE
- Share the requirement
Contact Saket Havaldar for scope and quote coordination. Include your agency, customer contact, mission need, statement of work, schedule, place of performance, and applicable security or support requirements.
02 / REQUEST
- Request & evaluate quotes
Use the NASA SEWP QRT and follow applicable Fair Opportunity procedures. Evaluate responses under your agency’s acquisition policies and document the selection decision.
03 / SUBMIT
- Route the order to NASA
Your agency issues the order referencing ICS contract 80TECH26D1688. Submit the signed order and supporting quote to sewporders@sewp.nasa.gov. Route modifications through NASA SEWP as well.
04 / DELIVER
- Fulfill & support
NASA SEWP reviews the order, assigns a SEWP Tracking Number, and forwards it to ICS. ICS begins fulfillment after NASA SEWP release and coordinates delivery, performance, and customer support.
Before, during & after delivery
Services, Technical Support & Order Issues
ICS provides a direct point of contact for requirements, installation coordination, software support, warranty assistance, technical troubleshooting, and customer service.
- Share the requirement
Contact the ICS technical and post-delivery support team for installation, basic or extended warranty, maintenance, software support, and other technical matters.
- Include the product or service, affected line items, and a description of the issue.
- ICS coordinates with the appropriate technical team, OEM, or distributor.
- Applicable coverage, entitlements, and procedures follow your quote, order, and warranty or support terms.
- ICS Technical / Post-Delivery Support
- Order Issues & Customer Service
Contact ICS customer service for order status, delivery delays, shipping discrepancies, invoice questions, returns, replacements, modifications, or performance concerns.
- Provide your quote number, delivery order number, and SEWP Tracking Number.
- Include affected line items, relevant shipping or invoice details, and the requested resolution.
- ICS coordinates troubleshooting and escalation with program management, the supplier, or NASA SEWP as appropriate.
- ICS Customer Service / Order Support
Escalation: Contact Program Manager Saket Havaldar at 877-427-4629, or Deputy Program Manager Sylvester Cotton at 254-630-7637. For SEWP tools or order routing questions, contact NASA SEWP at help@sewp.nasa.gov or 301-286-1478.
