Montgomery, AL – October 30, 2019 – Integrated Computer Solutions, Inc. (ICS) announced today that the company will provide Secure Global Service Desk and Field Service Support for Department of Defense “4th Estate” Agencies as part of the Unisys Corporation (NYSE: UIS) team serving the United States Defense Information Systems Agency (DISA) Global Service Desk endeavor. ICS will provide tiered support in multiple locations across the United States, including Augusta, GA; Montgomery, AL; O’Fallon, IL; and Salt Lake City, UT. Service agents will respond to, investigate, and resolve IT incidents and service requests from DISA mission partners around the globe via a shared support infrastructure, serving locations including DISA Headquarters in Fort Meade, MD; Scott Air Force Base, IL and DISA offices in Germany and Bahrain.
DISA, the agency that provides enterprise IT solutions which support the full spectrum of military operations, selected Unisys for the 4th Estate Global Service Center contract to optimize, modernize and consolidate service desk and field services for U.S. Department of Defense agencies in the U.S. and overseas. Under the contract, ICS will support Unisys in delivering its InteliServe™ platform of service desk managed services. The contract will serve 19 of the Defense Department’s 4th Estate organizations, a group of agencies and field activities that reside outside of the military branches and provide mission-critical military service support. Worth up to $214 million and awarded in the third quarter of 2019, the contract will run four years upon exercise of all the available options by DISA.
“This partnership will allow DISA to leverage commercial best practices and solutions to increase the quality and efficiency of service to defense agencies while enhancing IT and network security,” said Rick Fleming, Vice President of Business Development for ICS, Inc. “We are pleased to continue our decades-long partnership with Unisys in this capacity, as we team up to enable DISA to reduce the cost of duplicative common-use IT environments and increase cyber readiness,” Fleming said.
About Integrated Computer Solutions, Inc.
Integrated Computer Solutions, Inc. (ICS) is a full-service information technology. IT security consulting and professional services firm headquartered in Montgomery, AL, with operating locations throughout the world. Established in 1997, ICS provides a robust portfolio of technology and information security services that combine comprehensive and innovative strategy with cutting edge security. Our services provide a balance of cost and quality that enables our clients to maximize their return on IT investments. ICS has an established track record of providing enterprise technology and security services to a wide range of Federal, State, and Fortune 1000 clients. icsinc.com
